hp clj 4650 49.4c02 error (6185 Views)
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Occasional Visitor
enrico quirino
Posts: 2
Registered: ‎01-20-2010
Message 1 of 4 (6,185 Views)

hp clj 4650 49.4c02 error

I have a hp clj 4650,
update with last firmware 07.006.0.
When print some pdf file,
created from autocad file,
from windows xp/vista or mac os 10.4,
result in a 49.4c02 error
when print with ps driver;
every other document is printed correctly.
the same pdf document print correctly with pcl driver, from windows pc, and with a HP lj 5P, so file is not corrupded.

how can i do to solve the problem?

thank's
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Frequent Advisor
fantastictaylor
Posts: 36
Registered: ‎02-15-2010
Message 2 of 4 (6,185 Views)

Re: hp clj 4650 49.4c02 error

If all different kind of printer drivers(PCL 6/PCL 5e/PS) are tried. The formatter board and/or the network card need to be replaced. (The network card may be embedded to the formatter board due to different models)
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Occasional Visitor
enrico quirino
Posts: 2
Registered: ‎01-20-2010
Message 3 of 4 (6,185 Views)

Re: hp clj 4650 49.4c02 error

sorry for my english,
but the problem occurs only with ps driver (win and mac), not with pcl, and all other documents, much more complex, are printed correctly, so i think there is no network problem;
the problem is an incorrect ps command execution in this specific file, but how can i isolate the problem and solve it?

thank's

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Esteemed Contributor
Joe Smith_12
Posts: 439
Registered: ‎06-02-2003
Message 4 of 4 (6,185 Views)

Re: hp clj 4650 49.4c02 error

This is a known problem in the printer firmware. You have to wait for HP to release a revised printer firmware update or use the pcl driver instead of the PS driver..
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