hp clj 4650 49.4c02 error

[enrico quirino]

I have a hp clj 4650,
update with last firmware 07.006.0.
When print some pdf file,
created from autocad file,
from windows xp/vista or mac os 10.4,
result in a 49.4c02 error
when print with ps driver;
every other document is printed correctly.
the same pdf document print correctly with pcl driver, from windows pc, and with a HP lj 5P, so file is not corrupded.

how can i do to solve the problem?

thank's

[fantastictaylor]

If all different kind of printer drivers(PCL 6/PCL 5e/PS) are tried. The formatter board and/or the network card need to be replaced. (The network card may be embedded to the formatter board due to different models)

[enrico quirino]

sorry for my english,
but the problem occurs only with ps driver (win and mac), not with pcl, and all other documents, much more complex, are printed correctly, so i think there is no network problem;
the problem is an incorrect ps command execution in this specific file, but how can i isolate the problem and solve it?

thank's

[Joe Smith_12]

This is a known problem in the printer firmware. You have to wait for HP to release a revised printer firmware update or use the pcl driver instead of the PS driver..