Wireless printing to a HP Color Laserjet 400 (303 Views)
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Occasional Contributor
JimSchewe
Posts: 2
Registered: ‎01-16-2013
Message 1 of 2 (303 Views)

Wireless printing to a HP Color Laserjet 400

I'm trying to directly wireless print from an iPad and android device to a HP color Laserjet 400. I've enabled wireless Direct print setup and connected both the iPad and android device to the HP color Laserjet wireless network. Bluetooth is off on both devices. When I restarted the printer the iPad briefly saw it on Airprint but then I started to get the message "Printer is offline" even though the printer screen said "ready".   After a bit the iPad stopped seeing the printer all together. The Andriod device never sees the printer.

 

Any ideas?

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Neighborhood Moderator
affableLJ
Posts: 169
Registered: ‎07-06-2010
Message 2 of 2 (272 Views)

Re: Wireless printing to a HP Color Laserjet 400

I am providing you the link on  documents that has information on your issue. This might help you.

 

Airprint over a wireless network

http://h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=c03005639

 

Android 4.3 (Jelly Bean) and Earlier: How to Use HP's Built-in Print Solution for Android

http://h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=c03722674

 

Troubleshoot Airprint issues

http://h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=c03563697

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