Unsupported Personality: UNKNOWN error with laserjet 1300n (3349 Views)
Reply
Occasional Contributor
CA782722
Posts: 3
Registered: ‎04-28-2002
Message 1 of 3 (3,349 Views)

Unsupported Personality: UNKNOWN error with laserjet 1300n

Greetings,

One of my laserjet 1300n printers randomly prints out a page periodically throughout the day that contains the message:
"Unsupported Personality: UNKNOWN"

The page comes out during print jobs and also when the printer is sitting idle.

Has anyone else experienced this issue and how were you able to rectify it? I have five rooms with the identical printer and computer hardware and have only experienced this issue in one location.
Please use plain text.
Occasional Visitor
Richard Bland
Posts: 4
Registered: ‎09-20-2005
Message 2 of 3 (3,349 Views)

Re: Unsupported Personality: UNKNOWN error with laserjet 1300n

Reinstall the driver.
Please use plain text.
Occasional Visitor
CA1365882
Posts: 1
Registered: ‎01-23-2006
Message 3 of 3 (3,349 Views)

Re: Unsupported Personality: UNKNOWN error with laserjet 1300n

We have a printer exibiting the same symptoms, it is networked and prints this error message at random while idle. Several forums indicate that the drivers should be reinstalled, often replied with that did not work. I reconfigured the error behavior so as not to dump the error message.

I would appreciate a bonifide solution to this problem.
Please use plain text.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation