02-03-2012 12:02 PM
It is a spongy roller, the second one from the right on the picture below:
How and with what substance (detergent, alcohol,..) can i clean it?
02-03-2012 12:41 PM
I have vacuumed transfer rollers or use a dry cloth to wipe them off. Do not use any chemicals and do not touch the actual roller with bare hands. Here is the service manual if you need it for more information.
02-03-2012 04:18 PM
02-04-2012 01:11 AM
Thanks. I have tried to clean it with a dry cloth, but it seams that no matter how much i wipe it it stays dirty.
I will try to vacuum clean it, but i am afraid that i will demage it.
02-04-2012 01:12 AM
I want to clean it because paper that I print is dirty on its whole surface.
The toner cartridge drum is "like new", i had the toner professionally refurbished.
02-04-2012 05:59 AM
02-04-2012 07:47 AM
Well I have a warranty on the toner (refurbished one), so if the toner is an issue i will ask them to fix it.
But, still, if I print on the both sides of the paper, which i often do, i will still nead to clean the transfer roller.
02-04-2012 07:50 AM
02-04-2012 09:01 AM - edited 02-04-2012 11:25 AM
And just another question. If I "print" a blank page, and the paper comes out dirty, does it still mean it is a toner problem?
02-06-2012 12:54 AM
I love the phrase "Professionally refurbished" - it keeps me in a job.
Cartridges are not designed to be re-filled - they are normally returned and melted down towards new units.
Every day my team deal with calls from customers with print issues and as David says if you understand the print process the transfer roller should not need cleaning.
The EP process negatively biases the roller on most printers (not all) to clean it during warm up cycles so the roller is generally self cleaning.
The quality of your toner cartridge is paramount, you have to understand the toner itself is part of the print process, the micron size and composition are copyrite between manufacturers, your professionally refilled toner cannot have toner identical to what's required - they tend to use one source and fill them with micro fine or similar, offering "superior" characteristics.
With the doctor blade being factory set in the cartridge your non hp toner can pour though this and soil the printer.
Much like if your car needs synthetic oil and you simply use mineral oil, somethings gotta give and generally it's your engine life.
With printers it's qualify and longevity, we have a policy that if a customer is running a HP or manufacturer original cartridge that leaks we will clean it free of charge, in almost 30 years i've done 2 and i've spent many of these years exclusively as a printer specialist.
I've been with my current company almost 7 years and we've had one cartridge rupture and the cleaning only took a few minutes.
With Non HP we will charge for our visit and cleaning, I am not aware of any refill company that has returned this cost back to the customer.
If you get print issues with non original consumables consider eliminating these first - otherwise you will simply throw parts (and money) at an issue that was not really there.
(Don't forget Kudos if people have helped)
02-06-2012 01:46 AM
Well, english is not my first language, so I thought that that is the expression that you use.
In Serbia, it is 3 times more cheaper to refill the toner than to buy a new one.