01-27-2009 08:48 AM
I feel your pain. I have just purchased for a user a new HP Laserjet 2055dn and got called back and abused because she could not print PDFs. Yet when she redirected to an "old" 2300 it printed fine. Word documents print immediately. I tested with a PC Windows XP and no trouble at all. The only solution is the one from Adobe, printing the document as an image. The user is now happy. This user is on a new iMac 10.5.6. Also, I did a firmware update on the printer but that changed nothing.
01-27-2009 03:33 PM
I too am bit in the rump by the slow PDF bug. I have been assigned to assist another division with troubleshooting problems with an in house application that does most of it's printing via on the fly PDF conversion within the application.
We have a multi-vendor printing environment, but are 95% HP. I have printers as old as the 4000/8000 series up to the latest generation that I must make function. I also have Savin copier/printers. I can report that the PDF problem is not only a problem with HP, nor Adobe products.
In my case, text based output PDF files print okay, and I have had some success in speeding that output up, which I will share. On the other hand, almost all text based output comes with scanned images that by nature of the web application also get converted into PDF. These are really hurting us.
In my troubleshooting, I have been able to determine a few things that help. As an example, one print job that prints a cover sheet, two pages of text based output, and 5 attached documents was taking approximately 4 minutes to output on our Savin Printers.
The Savin drivers allow for changing "Vector Graphics" to "Raster Graphics" This cut the print time in half.
Unfortunetly, the older PCL5 drivers that even were shipped with 2003 server didn't support these changes with our HP printers.
I started working with the HP Universal Print Drivers at home since these needed options are avaiable. I was able to get quite decent PDF output with the newest 4.7 UPD.
Those of you working with the print queues on your local machines should really look into these drivers if you are having PDF printing problems.
Unfortunetly in our environment, we have a large print server where the custom application spools it's print jobs. Today, I attempted an upgrade to UPD on 2 queues and brought the application down for 15 until I could get the entire driver set removed.
So my question to any of you printing gurus out there. Is there a way I can get the updated drivers of the UPD, without the monitoring functionality they seem to ship with installing in traditional mode?
The helper application HPSUM08X.bin that loads is locking a socket that is needed by the .NET application on the print server. The application has a print spooling service of it's own. If I run the UPD this service cannot load and the application throws an unhandled exception.
Any help is appreciated.
01-30-2009 02:20 PM
Hope this helps.
02-21-2009 10:49 PM
I too am extremely frustrated.
02-21-2009 11:07 PM
I tried saving the PDF file to my hardrive, opening foxit reader, and then print from foxit reader. Presto. Instead of priting 1-2 pages a minute, it printed 10 pages in a minute. I had a 50 page PDF file and it took around 4 minutes to print.
I guess opening the PDF within firefox screwed it all up.
04-21-2009 02:39 PM
Try it, you'll like it.
07-21-2009 04:19 PM
Model Name: MacBook
Model Identifier: MacBook3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 1.5 GB
Bus Speed: 800 MHz
Boot ROM Version: MB31.008E.B02
SMC Version (system): 1.24f2
Serial Number (system): W8745AUQZ63
Sudden Motion Sensor:
07-22-2009 06:04 AM
07-25-2009 12:08 PM
Most help other than that that I get is to plug the printer directly into the wall - this has never helped.
I'm so disgusted. I need this for business and just may buy another - not HP - printer for printing 100 pgs + at a time. I already burnt up two of the lesser printers they reccomended for the job.
10-22-2009 11:33 AM
02-02-2010 11:06 AM
We thought it was just large PDFs but not so. The culprits seem to be Acrobat 6 and possibly Excel 2007. The pdf sheet printing hangs with a printer status code 1001.
We have a work-around, install a second printer driver, a RAW queue. Use this to send problmatic PDFs straight to HP's fine printer. They print fast and fine!
Works with Linux kernel 2.6.28-17, HPLIP 3.9.12, Color Lasejet 2605dn.
I haven't yet figured out what status code 1001 means, or why these particular PDFs generate it. The 'bad' PDFs seem intact and optimized. A sample PDF that hangs with 1001 is attached.
It prints fine with Win XP sp3, so I suspect this is a Mac/Linux PS interpreter issue?
02-11-2010 03:16 AM
I too have trawled the various forums and tried all of the recommended settings changes etc..
None of them fixed the problem; they only succeded in me swearing louder.
Then I discovered something interesting (well, relatively speaking)... I disabled my internet connection and, hey-presto, instantaneous PDF printing! Halle-bloody-lujah!
So this is a workaround rather than a fix, but perhaps it will point someone more technical in the right direction?