Service Error 49.3048 (25133 Views)
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Occasional Visitor
Posts: 2
Registered: ‎11-17-2008
Message 1 of 5 (25,133 Views)

Service Error 49.3048

[ Edited ]

HP ColorLaserJet CP4005n
Product number: CB503A
Serial number: xxxxxxxxxx
Problem: Not printing.
This problem just started up this morning after it printed a few jobs.
Turned it off and back on three times and the same error code came up: Service Error 49.3048.
What kind error code is it?
Can I do something to fix it?
It is a fatal error?
Scott Gebler, for Oshkosh Specialty Vehicles

Honored Contributor
Posts: 614
Registered: ‎05-23-2008
Message 2 of 5 (25,133 Views)

Re: Service Error 49.3048

This is a communication error. Make sure there isn't anything in the print que. If there is try deleting it. Unhook the printer from the network or computer and try and powercycle the printer. If that doesn't work try a cold reset. Turn the printer on and once the memory starts to count up press and hold the check button until the three lights light up and release then scroll down and hit the check mark on cold reset and see if the printer comes to ready. This will reset the IP address if the printer has one
Occasional Visitor
Posts: 2
Registered: ‎11-17-2008
Message 3 of 5 (25,133 Views)

Re: Service Error 49.3048

Thanks for the information yesterday
The printer is working OK now.
Occasional Visitor
Posts: 1
Registered: ‎12-30-2014
Message 4 of 5 (3,818 Views)

Re: Service Error 49.3048

Bringing this topic back from the dead once again,

 

Our company is having the same issue also, and this is mainly from printing PDFs. It is a sporadic issue that reoccurs. We are able to get the printer functional again by

 

 

-Clearing the client computers Print Queue

- Power Cycling the printer

 

and this will return the printer to a ready printing state. But every so often, the same particular user will encounter the same issue again. What can be done to fix this and keep it from re-occuring?

 

All I can find in the manual for this issue is that this is a firmware issue and there is no real solution described in the User Guide on how to fix it.

Outstanding Contributor
Posts: 15,887
Registered: ‎02-27-2006
Message 5 of 5 (3,805 Views)

Re: Service Error 49.3048

What print driver is the user using. If pcl try postscript. If postscript try pcl first the pcl5 and then pcl6.
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