01-16-2011 04:12 AM
I got a HP laserjet 1320nw with a paperfeed problem. From the tray the paper is feed in half way and than stopped. The orange warning light turns on.
Any replacement parts I should consider?
01-16-2011 07:55 AM
Hard to tell from the picture but you may have something stuck in the path. If you open the toner door and rmove the toner cartridge do you see the leading edge of the paper. If not then probably something is in the path. The best method is to leave the top cover open with the toner cartridge removed. Remove the paper tray and then get a stiff folder or similar and cut it down to maybe 6 inches accross. Now feed it up manaully from the bottom into the feed slot and keep feeding until you see the leading edge at the top. Do the left side first and then do the right side. If you can see the leading edge of the paper with the toner cartridge removed and it stops just at the toner cartridge, then you need to check at the linkage on the right side that connects the toner door to the cartridge locking device. If it has come off then the toner cartridge drive does not activate when the door is closed and the drum does not move preventing the paper from moving. See the attached.
01-16-2011 09:15 AM
Thanks for your answer I think the cartridge door arm i correct. It is attached and when I move the toner door, the plastic wheel facing the removed cartridgeon right side wall inside the printer moves in and out
01-16-2011 09:16 AM
With the toner cartridge removed a manually feed paper will go through. I gets stuck just under the toner cartridge, if the toner is installed.
01-16-2011 09:19 AM
If I manually feed half a paper from the left side (with no cartridge installed) it will go longer, but come all the way
01-16-2011 09:21 AM
Previous correction: If I manually feed half a paper from the left side (with no cartridge installed) it will go longer, but not come all the way
If I manually feed half a paper from the right side (with no cartridge installed) it will go all the way
01-16-2011 09:38 AM
Still looks like the toner cartridge drum is not turning. When you start to close the toner door look at the right at the white cam inside on the right side. It should start to move to the left since it has to lock into the toner cartridge to be able to move the drum. When you open the door it moves to the right. Does it? Also check the shutter on the toner cartridge that covers the drum when you take it out of the printer and make sure the shutter moves back when you insert the toner and it is not impeding the movement of the paper. Also below the registration assembly on the right side is a sensor and flag that moves when the paper reaches that point to tell the printer paper is moving. If the flag has broken then the printer does not know the paper has reached that point and times out and gives the jam message. See the attached.
01-16-2011 11:21 AM
When I close the toner door the only the things i see moving from the outside are the rolls above in just before the paper tray and some white plastic cog wheels if I turn the scanner upside down on the right side.
Can you specify where again what you mean with "the right at the white cam inside on the right side"?
Once I remove the (third party) toner cartridge i can see that it's shutter is not all the way closed but slightly stock on the drum on the right side.
How is the procedure to make the top of page sensor visible? What it the flag, and how do I see it?
01-16-2011 04:09 PM
I think we are having a communication issue here. The cam is the piece that interlocks with the toner drum. It is as you close the door without the toner cartridge look to the right to see if the cam moves to the leftt. In other words just start to close the door but not all the way so you can see on the right side. Attached is a picture and look for the item I marked to see if the inside of it moves to the right.
01-17-2011 02:45 PM
Ok. I see. Confirming that the cam is moving in and out when closing and opening the door.
1. could it be the cam gets worn out so it wouldn't get a solid grip of the toner anymore?
2. should I try to replace my third party cartridge to begin with?
You have seen the cartridge above and it is not closing all the way once pulled out - if that matters.
01-17-2011 03:51 PM
Tell you what, remove the shutter mech from the toner cartridge Only used to protect the drum when the toner is out of the printer. It is possible the shutter is not retracting all the way and is stoping the paper as it feeds.
01-19-2011 10:35 PM
I have remove the toner cap and even tried manual feed. No success. I could borrow and original HP toner cartridge last night and tried again. Still an orange blink light.
It might that there is a another problem? The toner is not closing all tight on the right side. See attached.
01-20-2011 04:53 AM
That shows me the toner cartridge is not sitting correctly and the cam which dirves the toner drum is not sliding into the side of the toner drum. You need to find out why the cartrdige is not sitting all the way down on the right side. Could be an obstruction, something sitting up or whatever. Make sure the transfer roller is at an even height all way across.
01-30-2011 02:45 PM
I have got a new genuine HP cartridge and manage to get the door of the cartridge all closed...but still the same problem. Even with the cartridge paper gets stuck in the exact same position.
Any other clues?
Or time to give up?
01-30-2011 04:11 PM
I am not sure since i do not have one of these here, but the left side of the transfer roller assembly does not look right. I do not remember a spring that shows in your photo. The only spring should be at the bottom of the left side holder which give the roller a springing action. I have a feeling if you press down on that white piece on the left side of the transfer roller it will not go down and if it does does it spring back up. My gut tells me the spring is stoping the transfer roller from turning or it is not straight across preventing the roller from turning and stopping the paper.
01-30-2011 04:27 PM
Hmnnh, made some numbers, hopefully you can say on which number to press, in which direction, or which spring shouldn't be there
01-30-2011 04:37 PM
The spring I do not remeber is number 1 which may or maynot be ok. Item 2 is the white piece of the transfer roller holder that when you press it down it should go down and when you release it should pop back up. Basically if you (be careful not to touch the top of the roller) put your finger lets say on the right side of the transfer roller edge you should be able to move the roller and should move freely. If necessary put on a thin glove as oils from you fingers can effect print quality. In other words the transfer roller should turn freely in both direction when moved by hand and not be tight.
01-31-2011 04:50 AM
I will check out that spring item in my office today if I get a chance. Does the inside of the white cam on the right side move to the left when you start to close the toner door? The inside part is the drive that moves the drum on the toner cartridge. Just seems to me that the toner cartridge is not sitting right and stops the paper at that spot. My assumption is it stops there every time.