12-11-2008 08:00 AM
Anyone have a P4015 where it displays an "Install Black Toner Cartridge" error. Tried a new cartridge with no fix and also checked the cartridge contacts which look good.
12-15-2008 10:37 AM
02-27-2009 09:35 AM
Failing to do that,I started to replace parts on the printer.
1)Replaced DC controller-same thing(started to swear...)
2)Replaced the power supply-same thing(continued to swear).
3)Checked for continuity between the HV contacts inside printer and the power supply-they were OK (ran out of english f-words,switched on Romanian,a lot more resourceful language from this point of view...)
4) I ended up noticing that one the HV contacts underneath the cartridge (left side of the printer) was slightly pushed in (like 2 mm !!!)
So,before attempting to replace parts on the printer,try to pry up the contacts first.