06-13-2008 12:46 PM
I need this printer to be more reliable. Any ideas?
06-14-2008 08:50 AM
There has been discussions in the other HP LaserJet forum :-
about IP loss/not waking from sleep mode on the LJ2015 eg :-
and a firmware upgrade which claims to fix this :-
But people have discovered that the firmware upgrade only works on certain LJ2015s with a particular formatter board :-
It might be worth seeing if these links help.
06-13-2011 03:54 AM
I am getting 20.0000 errors on my P2015DN. When I click on any of the links in the previous reply to this post i just get sent to the Business Support homepage. I can't find the 20 error cod eanywhere else. Can somebody please explain what the code means and, if neccessary, which system boards does the firmware upgrade work on.
06-13-2011 04:54 AM
Forget about firmware. It is not the probllem. The issue is the formatter which in 98% of the cases can be repaired at your home. See below:
Remove the formatter board and remove tape by memory slot if there. Prop up on four corners and place in a baking pan chips facing up and make sure the bottom of the board does not touch the pan. Preheat regular oven to 350F (177C), place in oven for 8 minutes. Remove and let cool for 30 minutes and put back in printer. Please do not post to this link that I did it for x minutes and x temperature since that is what has happened to the last thread and confuses people trying to fix theirs. The instructions above work 100% of the time when the formatter has cold solder joints on the main processor. Link to service manual below if you need to see how to remove formatter: