P2015dn takes forever to start printing (808 Views)
Occasional Visitor
Posts: 1
Registered: ‎01-05-2011
Message 1 of 2 (808 Views)

P2015dn takes forever to start printing

Hi all.

We have a HP P2015dn hooked up to a Win 7 x64 laptop over TCP/IP.  When a job gets submitted, it doesn’t start to print immediately, but waits for a long time- at least 30 minutes to print the word test.


I’ve tried the PCL5, PCL6, and PS universal drivers.  I’ve also tried it from another Win 7 32 bit laptop and a Windows Server machine and get the same behavior.


 It sounds like the printer is messed up, but when I telnet directly to port 9100 on the printer and do a test print, it prints immediately.


Thanks for any ideas.  I’m stumped.

Outstanding Contributor
Posts: 15,728
Registered: ‎02-27-2006
Message 2 of 2 (790 Views)

Re: P2015dn takes forever to start printing

Is the printer connected via tcp/ip and a local tcp/ip printer or is it controlled by the server.  If by the server, then that could be the issue.  To test load the printer as a local tcp/ip printer by using add printer, local and then create port and standard tcp/ip and use the printer settings.  Driver should be built into windows7 and if not use the update button on the manufacturers page and it should appear when the screen repopulates.

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