My printer won't allow me to print in grayscale (581 Views)
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Occasional Visitor
Gail Yates
Posts: 1
Registered: ‎11-02-2009
Message 1 of 2 (581 Views)

My printer won't allow me to print in grayscale

My printer won't allow me to print in grayscale even though I have gone to printer properties and checked the appropriate box. It says that it is printing in grayscale, but continues to print in color.
Valued Contributor
Douglas Baird
Posts: 149
Registered: ‎04-08-2003
Message 2 of 2 (581 Views)

Re: My printer won't allow me to print in grayscale

Gail,

I see that you have just joined this forum, welcome.

You haven't provided enough information (printer, operating system, application, etc.) to be able to provide specific help or even determine if I have the experience to offer you help.

Speaking in general terms - some applications set the printer properties for each print job that they initiate rather than using the properties available associated with the printer itself. Look for a control something like "Printer Setup" in the application.

Doug Baird
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