Laserjet 600 M601 (6055 Views)
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Occasional Visitor
MRS_SWIC
Posts: 2
Registered: ‎10-15-2013
Message 1 of 7 (6,055 Views)

Laserjet 600 M601

I work at a college and our printer stopped working today, unfortunately our tech person isn't in today and we have no way of fixing it. The error code is 49.38.07 Error 4a04 and I was wondering if you had a solution. We have already shut it down and powered back on so that isn't fixing anything but any more information you could give me would be greatly appreciated. (Laserjet 600 M601)

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Valued Contributor
Imagenet_Tech
Posts: 360
Registered: ‎07-09-2012
Message 2 of 7 (6,041 Views)

Re: Laserjet 600 M601

Hello, I would first try disconnecting the printer from the network, powercycle machine, and see if the error code returns. If it does not then try running inturnal test prints from the printer, or connect to a laptop not on the network and try to test print to the printer. If the printer works fine after all that, connect the printer back on the network, if the error returns then the file trying to print is probably corrupt. 49 error codes are usually corrupt data/file hitting the machine, or you may just need to update the firmware.

 

Hope this helps.....

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Occasional Visitor
MRS_SWIC
Posts: 2
Registered: ‎10-15-2013
Message 3 of 7 (6,024 Views)

Re: Laserjet 600 M601

Thank you so much.

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Valued Contributor
Imagenet_Tech
Posts: 360
Registered: ‎07-09-2012
Message 4 of 7 (6,022 Views)

Re: Laserjet 600 M601

No problem, hope this helps resolve the issue.

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Honored Contributor
Lester Richardson
Posts: 634
Registered: ‎12-23-2005
Message 5 of 7 (5,968 Views)

Re: Laserjet 600 M601

These erros pop up from time to time.  You can fix by performing a partial disk cleaning.  Power up.  When all lights are on, press stop.  Scroll to Administrative menu.  Scroll to Partial clean.  Press OK.  Back out to Continue.  Press OK.

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Occasional Visitor
cmerlyn
Posts: 1
Registered: ‎02-21-2014
Message 6 of 7 (4,657 Views)

Re: Laserjet 600 M601

Thanks for that tip. It did solve the problem I was having on my LJ M602.

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Occasional Visitor
AngryDog
Posts: 2
Registered: ‎04-24-2014
Message 7 of 7 (2,799 Views)

Re: Laserjet 600 M601

The error is a print job.  Remove all print jobs being sent to the printer and then make sure that the right driver is loaded.  I have also seen the PORT and or IP Set-up causing an issue.  Delete the Port and set it back up. 

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