Laserjet 4600 - printer not configured to Collate (861 Views)
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Occasional Contributor
Valerie Christopher
Posts: 5
Registered: ‎07-18-2006
Message 1 of 4 (861 Views)

Laserjet 4600 - printer not configured to Collate

The printer in question is on a network and a tech came in and changed something on the physical machine. It used to collate. anyone know what he changed?

Valued Contributor
Stephen Doyle
Posts: 195
Registered: ‎05-22-2005
Message 2 of 4 (861 Views)

Re: Laserjet 4600 - printer not configured to Collate

What was the issue before was it a 49 error, if so then he changed the Firmware and the formator, I had this issue as well, Check the firmware is it the lastest one.?

For Large Collated files I ended up placing a EIO HD in to resolve the issue.
Occasional Contributor
Valerie Christopher
Posts: 5
Registered: ‎07-18-2006
Message 3 of 4 (861 Views)

Re: Laserjet 4600 - printer not configured to Collate

The issue was with blue streaks on the back of the page, which ihe now thinks may be the dc controller. He has upgraded the firmware and is replacing the dc controller. I can't imagine why any of this would implact on the ability to collate documents.
Honored Contributor
Pat Flanagan
Posts: 4,662
Registered: ‎04-05-2003
Message 4 of 4 (861 Views)

Re: Laserjet 4600 - printer not configured to Collate

Valerie,

Not an answer on collating, but there's a free fix for the blue streaks as opposed to replacing the DC controller:

http://www.partsnow.com/service_today/0905tt.asp

Pat
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