Laserjet 4345 with a 13.0A.00 error (3496 Views)
Reply
Advisor
Brandon Oshiro
Posts: 17
Registered: ‎10-28-2009
Message 1 of 2 (3,496 Views)

Laserjet 4345 with a 13.0A.00 error

It is an intermittent problem, but when it does jam it always has the 13.0A.00 Top Output Bin, Paper Stopped Jam.  One paper is above the toner cartridge, another underneath it and one at the registration area.  Possible bad reversing unit?

Esteemed Contributor
Pier3v
Posts: 1,205
Registered: ‎07-28-2010
Message 2 of 2 (3,491 Views)

Re: Laserjet 4345 with a 13.0A.00 error

Check the cassette feed/separation rollers, if they are smooth/shiny, replace them.

The fact that you have a sheet of paper under the cartridge and one already at the registration, to me, indicates a possible double feed or delay in feed problem.

The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.