02-25-2009 03:18 PM
Since replacing the fuser the printer is receiving a message on the Control Panel or 13.20 Jam Inside Rear Door.
I have already checked every pathway for paper stuck, checked all the sensors, etc. Also, installed a new toner to ensure this was not causing this message.
It will not allow anything to be printed.
I have looked everywhere online and cannot find a solution to this other than sending it for repair to a local repair store.
Thanks for any help on this.
Solved! Go to Solution.
02-25-2009 03:20 PM
02-27-2009 10:13 AM
You get a star for suggesting the sensor on the fuser by putting the old one back in.