03-30-2007 07:06 AM
When I try to print a document it first says "tray 1 load plain letter" although the manuel feed tray is closed. If I hit the green go button, it asks me to "use plain exex instead" I think the printer thinks exec size is in the tray 2 but its not. I have checked the setting on the tray and they are set to letter. If I hit go again then it prints from tray 2 although it gives a "41.3 unexpected paper size" error.
When I print a configuration page the print out indicates that tray 2 is set to "EXEC"
03-30-2007 09:59 AM
03-31-2007 04:03 AM
remove paper tray and from back of printer locate the black plastic with the metal spring plates. release the clips at the top and remove the plate
remove the 3 conectors to the paper size PCA unclip PCA and remove. fit new one in the revears order.
03-31-2007 04:16 AM
I located the switch and board.
I removed them, cleaned them, made sure the metal contacts were pushing on the switch, reassembled and now the printer works fine!!!
02-24-2008 08:57 AM
MANY MANY THANKS FOR YOUR GOOD INFORMATION
ITS REALY FIXED MY PRINTER I STILL ABOUT 4 DAYS WORKING TO FIX IT
10-11-2010 09:31 AM
check the photo for details:
06-25-2012 06:49 AM
Any solution to the above subject error message, also, will not print more than one page(when it prints at all) error message not enough memory's do you access the for software upgrade and how much memory installed?