Laserjet 3380 scanner bulb stuck (265 Views)
05-25-2006 05:28 AM
The scanner bulb is stuck in the middle. Cant copy or fax from ADF or the flat scanner. It displays a Scanner Error Power Off>> Power On>> when I do this I still get the same error. I can print from the computer. I have tried rebooting this also..... still nothin!!!!
05-25-2006 05:52 AM
one of the most common asked questions on this forum. this is what happens when the laser scanner is bad. this was a poor design in this series models. the cost of just the part is $125-150 plus the labor to install. sorry to say it is less expensive to replace with a new model.