Laserjet 3380 scanner bulb stuck (292 Views)
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Occasional Visitor
Barb Burkiett
Posts: 1
Registered: ‎05-25-2006
Message 1 of 2 (292 Views)

Laserjet 3380 scanner bulb stuck

The scanner bulb is stuck in the middle. Cant copy or fax from ADF or the flat scanner. It displays a Scanner Error Power Off>> Power On>> when I do this I still get the same error. I can print from the computer. I have tried rebooting this also..... still nothin!!!!
Respected Contributor
frank_232
Posts: 417
Registered: ‎11-12-2004
Message 2 of 2 (292 Views)

Re: Laserjet 3380 scanner bulb stuck

one of the most common asked questions on this forum. this is what happens when the laser scanner is bad. this was a poor design in this series models. the cost of just the part is $125-150 plus the labor to install. sorry to say it is less expensive to replace with a new model.
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