04-15-2005 04:39 AM
We are trying to get this Laserjet 2550 Ln printer back to factory default for DHCP but it won't go back when you do a reset on the printer.
By holding down the "Online" button and turning the printer on, it seems as if its resetting but doesn't (lights flash like its resetting). The reason we are trying to get it back to DHCP default is because when we were able to connect originally to the printer via Jetadmin, and set it for Bootp, we were only half way able to configure it with Bootp. It seemed to have lost connection in the middle of that bootp setup. Since then we have not been able to get it reset back to Factory Default. Our printer is showing that message of "Bootp/Rarp in Progress" and also the IP, Subnet, etc... is all at 0.0.0.0.
Please response soon.
04-15-2005 05:51 AM
When printer is at a ready state, hold down the "Carosel rotate button" (mulitcoloured button) and the cancel button (orage button)
hold for about 2 seconds.
The jetdirect card should reset back to factory defaults.
Wait about 1 min, and then print a config page out again.
04-21-2005 10:01 PM
Enter your HP WebJetAdmin Main Page.
Enter Management settings on left hand side menu (under Device Management).
Then enter Discovery Folder & click on Properties.
You then need to untick the box - Listen for new devices - BOOTP then click apply.
Then come out of the program and log in again to confirm this change has taken place.
Re-print a configuration page on your printer and all should be well.
You will probably need to uninstall and then reinstall your printer software which should then be able to locate your printer.
Hope this info helps.
Let me know if this solves your priblem.