11-20-2004 11:38 PM
Looks that the Printer does not see the 3 Color cassettes. The LED for the Black LED is not flashing.
Has anyone seen this problem and has a fix for it ?
An reply would be appreciated.
11-21-2004 09:13 AM
These are Error Messages. Have you looked into the event log to see exactly which error has been generated? You may just need to clean the sensors.
11-21-2004 09:30 AM
thanks for your reply.
I have looked at the Toner Cartridges they are clean and brand new ! It's not that easy.
Have taken the whole Printer a part and put it back together with the same result.
It is that all 3 lights flash at the same time, so it is not a single Toner only.
Have received another mail from a user that had the same problem. The only solution for him was to replace the whole Printer.
He got a refund..
The Toner Cartridges have a PCB with 2 Contacts that hold an IC. Looks that the Information in those is erased thus the Printer cannot detect the Toner Cartridges anymore.
Am waiting for a reply from an HP Support engineer, but it looksto me that I'll have to replace the whole thing.