LaserJet P2055dn Goes Offline By Itself (7695 Views)
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Occasional Visitor
Michael Menditto
Posts: 1
Registered: ‎02-23-2010
Message 1 of 2 (7,695 Views)

LaserJet P2055dn Goes Offline By Itself

My printer goes offline by itself when I am working. To get it to go back online I have to go to Control Panel and select Use Online and then restart my computer.

Is there a way I can keep it online at all times?
Frequent Advisor
Jeff Flisrand
Posts: 34
Registered: ‎03-13-2009
Message 2 of 2 (7,592 Views)

Re: LaserJet P2055dn Goes Offline By Itself

If this is a printer is on a TCP/IP port, turn off SNMP.

Start > Printers and Faxes > right click on your printer > Properties > Ports tab > highlight what port it's using > Select the Configure Port > Uncheck SNMP.

Hit apply/ok
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