LaserJet 4700 error 59.52 (712 Views)
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Occasional Visitor
tancheer
Posts: 1
Registered: ‎12-07-2007
Message 1 of 3 (712 Views)

LaserJet 4700 error 59.52

Does any one have any idea how to fix this, brand new out of the box.
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Honored Contributor
razzer
Posts: 6,734
Registered: ‎03-04-2007
Message 2 of 3 (712 Views)

Re: LaserJet 4700 error 59.52

generally it's a motor rotation error.the .52 in the error would point to the magenta cartridge imaging drum motor.make sure any shipping rings or such are off the cartridge and that it is fully seated.sometimes it can come up if the transfer belt is not installed correctly.try to reseat/install the transfer belt.otherwise you could go to the printer diagnostics menu and to "component tests".there are options there to run the various components and motors individually for testing.
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Occasional Visitor
TONY WHALEN
Posts: 1
Registered: ‎08-14-2008
Message 3 of 3 (712 Views)

Re: LaserJet 4700 error 59.52

No.
I have the same problem. Out of the box.
I called HP Service Technical group
that was located in India. Several calls
were made to resolve this problem, but
at the time I could not communicate with
any of the India technical staff.
They finally said that if the problem was
â out-of-the-boxâ that I had a shipping problem
and that I would have to get with the
shipping to resolve the problem.

I now see that HP had the problem, and it
was not the shipping of the printer. We
still have the printer and now it is out
of warranty of which the India staff clearly
understands.
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