LaserJet 2840 Scanner Error 2 Turn off then on (5478 Views)
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Occasional Visitor
Amos Slater
Posts: 1
Registered: ‎12-07-2009
Message 1 of 4 (5,478 Views)

LaserJet 2840 Scanner Error 2 Turn off then on

On my LaserJet 2840, this message appears in the window: Scanner Error 2 turn off then turn on. I have turned it on and off many times, but the message will not go away. The scanner will not work, so I cannot make a copy, scan, or send a fax. The printer and fax receive functions properly.
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Trusted Contributor
S. Lenderink
Posts: 258
Registered: ‎07-01-2008
Message 2 of 4 (5,478 Views)

Re: LaserJet 2840 Scanner Error 2 Turn off then on

Hi,

With this error you need a new scanner assembly, please be careful not to order a laser/scanner assembly, that is a whole other thing.
Replacing it is not that hard, but you might want to call in a tech to do it, since it does involve removing parts from the printer.
Partnumber : Q3948-60191

Since HP does not supply seperate parts for this scanner assembly, it needs to be replaced as a whole
Extinct.....And loving it
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Occasional Visitor
Patricia Thrasher
Posts: 2
Registered: ‎12-08-2009
Message 3 of 4 (5,478 Views)

Re: LaserJet 2840 Scanner Error 2 Turn off then on

What about 52 Scanner Error...I have turned machine off and on. It works for a while but it keeps coming back.
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Occasional Visitor
mohamad razali
Posts: 1
Registered: ‎03-18-2010
Message 4 of 4 (5,478 Views)

Re: LaserJet 2840 Scanner Error 2 Turn off then on

i change a"ready the scanner unit,scanner error 2 still in my display...went i turn on the mechine,scanner look likes stuck and got sound
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