Laser jet 4250 error 60.02 and gear noise (25829 Views)
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Occasional Contributor
John S Mayock
Posts: 11
Registered: ‎06-19-2006
Message 1 of 7 (25,829 Views)

Laser jet 4250 error 60.02 and gear noise

The printer will lift tray 2 only when there is a very light load. Heavier loads result in a 1 click per sec gear noise, no lift and the 60.02 error.
I have replaced the drawer, lifter assy, mount and the spring.
In comparing drawer insertion side to side with another 4250 the 'good' 4250 drawer engages and moves the lifer assy back about 1/2" when it is fully closes but this printer does not move the lifter assy back at all.
It appears as the lifter assy gear does not fully engage with the drawer gear.
There is no apparent physical damage to the printer but I am suspecting an alignment issue.
Honored Contributor
razzer
Posts: 6,734
Registered: ‎03-04-2007
Message 2 of 7 (25,829 Views)

Re: Laser jet 4250 error 60.02 and gear noise

is the gear wore down at all?if that small metal plate at the bottom behind that part of the assembly,where the bottom screw for the assembly goes into gets bent at all,it can cause issues.
Occasional Contributor
John S Mayock
Posts: 11
Registered: ‎06-19-2006
Message 3 of 7 (25,829 Views)

Re: Laser jet 4250 error 60.02 and gear noise

Thanks, I think I fixed it by removing the lifter and reinstalling it a few times. The spring appears to be in exactly the same postion as before but the clicking stopped. I am not sure exactly how but, for now, it appears to be fixed.
Occasional Visitor
anyieze7
Posts: 1
Registered: ‎11-22-2012
Message 4 of 7 (14,910 Views)

Re: Laser jet CP5225 error 60.02

hello,

I bought a brand new color laserjet CP5225 printer and when I put it on it will display error 60.02, it will not even do pOST at all. can any one help me out

Outstanding Contributor
DavidZuts
Posts: 15,417
Registered: ‎02-27-2006
Message 5 of 7 (14,897 Views)

Re: Laser jet 4250 error 60.02 and gear noise

If new then call hp customer care for support under warranty. I assume you removed all the packing material from the tray as that can prevent it from lifting.
Occasional Visitor
43941
Posts: 1
Registered: ‎11-06-2013
Message 6 of 7 (8,030 Views)

Re: Laser jet 4250 error 60.02 and gear noise

I bought an HP laser jet in september 4250.but as i was using it,it indicated a word on the screen reading 60.02 errors.It doesnt print any more.pliz help me so that i can fix this print on time to catch up with customers.Thanks

Apollo

Valued Contributor
Imagenet_Tech
Posts: 367
Registered: ‎07-09-2012
Message 7 of 7 (7,905 Views)

Re: Laser jet 4250 error 60.02 and gear noise

Hello, the 60.02 errors are caused by the lifter motor not properly lifting the tray 2 cassette.  This can be caused either by a faulty tray 2 cassette or a faulty lifter motor. Try checking the tray to see if it might be damaged, also was it out of the box having this issue or did it just start happening over time? Best case, you may just have a damaged tray, worst case would be having to replace the lifter motor. Also, did you get this machine from HP? If so, I would give them a call as this machine would still be under warrenty if you just bought it in Sept.

 

Hope this helps....

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