11-08-2007 01:36 AM
My Laser Jet 3500 is making a loud noise when any print job is sent to it, the noise can only be described as a "dry rubbing groan "noise...ha anyone come across this before or know how to remedy the situation ?
Any advice is much apprecited.
11-08-2007 04:00 AM
some more common places for this could be one of the cartridges ,the ETB,the fuser or main drive gears,or sometimes the output assembly.if the noise was right at the top it may be the fuser or output assembly.you could disable the cartridge check from the diagnostics menu and remove one cartridge at a time and try prints.if it happens at power up also,you could try to take out the ETB and power up and initialize to see if it goes away without it in.
otherwise you could go to the diagnostic menu and run individual component tests or do a paper path test from different sources to try to narrow it down.
11-08-2007 01:26 PM
11-08-2007 03:06 PM
888-558-5277, ext 122
etc should have the motors available.