01-10-2014 11:20 AM
The printer is getting fuser error 50.92.11. It only happen three time from what the event log say. I try to look this up in the service book but there is not any 50.92.11 in there.
01-14-2014 10:21 AM
Hello, I have noticed this is more and more a common issue with these machines. The error is in regards to heating, you can replace the fuser, and I have had this issue already, but if the error comes back after replacing the fuser, reseat connectors to the dc controller, also, before replacing fuser try a component test to see if everything turns.
Hope this helps....
01-16-2014 12:12 AM
You should chek the outlet, need to connect this printer to standard power source not a protective one.
If you like don't hesitate to give a Kudo's (The purple star in the left).
I work for HP, but i'm here to share my personal ideas.
01-16-2014 02:16 AM
Although I am an HP employee, I am speaking for myself
Click the Kudos star if this was helpful. Thank You!