09-10-2010 10:35 AM
I receive error code 49.4C02 & 49.4C2D from my HP3005N printer. I do not have information on what this error code is. The printer will not print and locks up. I have already tried updating firmware to current version. Did not solve issue. Current engine cycle is 191911. Any assistance will help. Thank you.
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09-10-2010 02:26 PM
The 49.xxxx errors are "communication errors" and can be caused by many things:
Corrupted driver, corrupted firmware, corrupted print job, bad nic card (your printer has a built in network port), bad memory DIMM, bad formatter board etc etc.
Unplug the network cable, power off and then back on..........print a configuration page...........check that the printer sees the network port (if you see the IP address on the EIO page it sees it)...........if it doesn't see it you may have a bad formatter board (the network port is built in it).
If the printer works just fine while unplugged from the network, start replacing the network cable, otherwise you need to look into your network.
09-10-2010 03:05 PM
If the network cable is unplugged you will not see a ip address but you will get a second page for the network card. Most times the error is caused by a bad print job, especially adobe items. Try the postscript driver if adobe is the issue.
02-21-2011 11:21 PM
Some complicated printer errors can be triggered by more than one thing. Printer error code “49.4c02” is one of them. It occurs when there is corrupted data. This may confuse the printer, and it stops functioning. In other cases, the data is corrupted while being transferred to the printer. Some printer models are naturally prone to this error because of their driver, while others can display this error while printing a specific font.
Printer error code 49.4c02 may be caused due to the following:
* Corrupted or big size print queue
* Hardware problems
* Faulty memory storage
Corrupted or big size print queue
Printer error 49.4c02 may occur due to corrupted print queue. Just clear the queue and restart the printer and the error may be fixed. This would seem to work for most cases. If none of them are corrupted, check to see if any of them are in an uncommon size. Larger printings tend to result in this error as well. Check if it’s the cause by clearing the queue then printing normal-sized documents instead. The error may also be caused due to complicated fonts as they are harder to read, especially if they’re in color or written in a pdf format. If this is the cause of the error you can either stop printing such documents and update the drivers or firmware. The drivers may contain bugs which cause the printers to act this way, so updating them will solve the problem.
In other cases, it may be the hardware inside the printer that causes Printer error 49.4c02. This is often the case if you suspect the printer is reporting errors because of data corruption. Some printers report this error right before you disconnect from the computer. This is probably due to faulty netcard. They come with the printer, and once damaged, may cause connectivity troubles. Remove it, and then check if the printer comes back online. If it does, just replace the net card.
Faulty memory storage
If this is still not the case, Printer error code “49.4c02” may be caused due to faulty memory storage. Swap out ROM and RAM with ones from a working printer, then check if it works. Also problems with formatter board may cause Printer error code “49.4c02”.
06-02-2011 08:22 PM
Printer error 49.4c02 may occur due to corrupted print queue. Just clear the queue and restart the printer and the error may be fixed. This would seem to work for most cases. If none of them are corrupted, check to see if any of them are in an uncommon size. Larger printings tend to result in this error as well. Check if it’s the cause by clearing the queue then printing normal-sized documents instead. The error may also be caused due to complicated fonts as they are harder to read, especially if they’re in color or written in a pdf format. If this is the cause of the error you can either stop printing such documents and update the drivers or firmware. The drivers may contain bugs which cause the printers to act this way, so updating them will solve the problem. get more help to fix error code 49.4c02 http://www.fixyourownprinter.com/forums/printer/30
06-03-2011 06:07 AM
Just in case you didn't notice.........this post has been resolved about 9 months ago..........what is the point of adding comments or suggestion to it???
09-04-2013 12:08 PM - edited 09-04-2013 12:10 PM
Pier3v, adding text to a resolved problem might help future visitors that have the same problem by giving them possibly additional actions to try. This is especially true for error codes that may have a wide variety of causes.
I have been helped in the past by such additional information -- so I'm always grateful for this added information.
And a printer at this location has issued the same code, which is why I'm here. I am today one of those "future visitors".
12-12-2013 07:15 AM
After recycling the printer's power, error still occurred. Went in to Manage > Services and stopped the Print Spooler (which cleared all print jobs) and restarted the Print Spooler. This FIXED the error. Printer led said Ready. Tested on pictures, Word Document, and .txt file. Printer just fine!
11-18-2014 04:12 AM
If turning it off/on doesn't work, one way to solve it if the problem is just because of to much work sent to the printer at once the easiest way to fix it would be to run a reboot on it.
11-18-2014 04:26 AM
Just in case you didn't notice...................your an idiot................and the point of adding comments and suggestions is that while you may think you know everything, these printers are more complex than your little brain could possibly comprehend, there is always more to these than meets the eye... Next time, instead of replying with stupid useless remarks like the one you made, try making a cnstructive suggestion, like factory resetting the printer, or clearing print jobs...
11-19-2014 02:56 PM
01-22-2015 08:17 AM
If a font iscausing the error, in Windows, you can resolve it by clearing the print queue, then power cycling the printer, and then when printing, go to print preferences. Click the Advanced tab. Change "Print Truetype as bitmap" to Enabled. Click OK. and print the job. It should work.