I recieve error code 49.4C02 from my HP3005N printer. (194530 Views)
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Occasional Advisor
gerald helm
Posts: 6
Registered: ‎03-24-2009
Message 1 of 14 (194,530 Views)
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I recieve error code 49.4C02 from my HP3005N printer.

    I receive error code 49.4C02 & 49.4C2D from my HP3005N printer.  I do not have information on what this error code is.  The printer will not print and locks up.  I have already tried updating firmware to current version.  Did not solve issue. Current engine cycle is 191911. Any assistance will help.  Thank you.

 

Esteemed Contributor
Pier3v
Posts: 1,205
Registered: ‎07-28-2010
Message 2 of 14 (194,515 Views)

Re: I recieve error code 49.4C02 from my HP3005N printer.

The 49.xxxx errors are "communication errors" and can be caused by many things:

Corrupted driver, corrupted firmware, corrupted print job, bad nic card (your printer has a built in network port), bad memory DIMM, bad formatter board etc etc.

 

Unplug the network cable, power off and then back on..........print a configuration page...........check that the printer sees the network port (if you see the IP address on the EIO page it sees it)...........if it doesn't see it you may have a bad formatter board (the network port is built in it).

If the printer works just fine while unplugged from the network, start replacing the network cable, otherwise you need to look into your network.

Outstanding Contributor
DavidZuts
Posts: 15,299
Registered: ‎02-27-2006
Message 3 of 14 (194,511 Views)

Re: I recieve error code 49.4C02 from my HP3005N printer.

If the network cable is unplugged you will not see a ip address but you will get a second page for the network card.  Most times the error is caused by a bad print job, especially adobe items.  Try the postscript driver if adobe is the issue.

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gerald helm
Posts: 6
Registered: ‎03-24-2009
Message 4 of 14 (194,507 Views)

Re: I recieve error code 49.4C02 from my HP3005N printer.

Replaced DIMM memory.   That seemed to take care of issue.  Thanks.

Occasional Visitor
pctech33
Posts: 2
Registered: ‎02-03-2011
Message 5 of 14 (190,456 Views)

Re: I recieve error code 49.4C02 from my HP3005N printer.

Some complicated printer errors  can be triggered by more than one thing. Printer error code “49.4c02” is one of them. It occurs when there is corrupted data. This may confuse the printer, and it stops functioning. In other cases, the data is corrupted while being transferred to the printer. Some printer models are naturally prone to this error because of their driver, while others can display this error while printing a specific font.
Printer error code 49.4c02 may be caused due to the following:

    * Corrupted or big size print queue
    * Hardware problems
    * Faulty memory storage

Corrupted or big size print queue
Printer error 49.4c02 may occur due to corrupted print queue. Just clear the queue and restart the printer and the error may be fixed. This would seem to work for most cases. If none of them are corrupted, check to see if any of them are in an uncommon size. Larger printings tend to result in this error as well. Check if it’s the cause by clearing the queue then printing normal-sized documents instead. The error may also be caused due to complicated fonts as they are harder to read, especially if they’re in color or written in a pdf format. If this is the cause of the error you can either stop printing such documents and update the drivers or firmware. The drivers may contain bugs which cause the printers to act this way, so updating them will solve the problem.

Hardware problems
In other cases, it may be the hardware inside the printer that causes Printer error 49.4c02. This is often the case if you suspect the printer is reporting errors because of data corruption. Some printers report this error right before you disconnect from the computer. This is probably due to faulty netcard. They come with the printer, and once damaged, may cause connectivity troubles. Remove it, and then check if the printer comes back online. If it does, just replace the net card.

Faulty memory storage
If this is still not the case, Printer error code “49.4c02” may be caused due to faulty memory storage. Swap out ROM and RAM with ones from a working printer, then check if it works. Also problems with formatter board may cause Printer error code “49.4c02”.

Occasional Visitor
mancy_techno
Posts: 2
Registered: ‎05-25-2011
Message 6 of 14 (187,800 Views)

Re: I recieve error code 49.4C02 from my HP3005N printer.

Hi,

                                     Printer error 49.4c02 may occur due to corrupted print queue. Just clear the queue and restart the printer and the error may be fixed. This would seem to work for most cases. If none of them are corrupted, check to see if any of them are in an uncommon size. Larger printings tend to result in this error as well. Check if it’s the cause by clearing the queue then printing normal-sized documents instead. The error may also be caused due to complicated fonts as they are harder to read, especially if they’re in color or written in a pdf format. If this is the cause of the error you can either stop printing such documents and update the drivers or firmware. The drivers may contain bugs which cause the printers to act this way, so updating them will solve the problem. get more help to fix error code 49.4c02 http://www.fixyourownprinter.com/forums/printer/30528 hope this helps you.

 

Esteemed Contributor
Pier3v
Posts: 1,205
Registered: ‎07-28-2010
Message 7 of 14 (187,781 Views)

Re: I recieve error code 49.4C02 from my HP3005N printer.

Just in case you didn't notice.........this post has been resolved about 9 months ago..........what is the point of adding comments or suggestion to it???

Occasional Visitor
Allenwhite78
Posts: 1
Registered: ‎09-19-2011
Message 8 of 14 (184,424 Views)

Re: I recieve error code 49.4C02 from my HP3005N printer.

I found that the 49.4c02 error was fixed with a rom update of my printer?

 

 

ref

 

http://www.techieshelp.com/error-49-4c02-on-hp-printer/

Occasional Visitor
ratanlal
Posts: 1
Registered: ‎11-07-2011
Message 9 of 14 (181,855 Views)

Re: I recieve error code 49.4C02 from my HP3005N printer.

Tried disconnecting network cable to print Config page. Cannot select 'menu' or 'help'. Any advice?

Advisor
iulmax
Posts: 12
Registered: ‎07-22-2011
Message 10 of 14 (177,033 Views)

Re: I recieve error code 49.4C02 from my HP3005N printer.

Remove the JetDIrect card (network card).

The 49.4C02 was solved by changing the JetDirect Card (620N)

Occasional Visitor
jrperez58
Posts: 1
Registered: ‎07-04-2012
Message 11 of 14 (170,678 Views)

Re: I recieve error code 49.4C02 from my HP3005N printer.

change the ip of jetdirect to this end the problem

Occasional Visitor
dmadsen
Posts: 1
Registered: ‎09-04-2013
Message 12 of 14 (141,262 Views)

Re: I recieve error code 49.4C02 from my HP3005N printer.

[ Edited ]

, adding text to a resolved problem might help future visitors that have the same problem by giving them possibly additional actions to try.  This is especially true for error codes that may have a wide variety of causes.

 

I have been helped in the past by such additional information -- so I'm always grateful for this added information.

 

And a printer at this location has issued the same code, which is why I'm here.  I am today one of those "future visitors".

Occasional Visitor
jeffttco
Posts: 1
Registered: ‎11-12-2013
Message 13 of 14 (130,536 Views)

Re: I recieve error code 49.4C02 from my HP3005N printer.

In case someone else is having the same problem and the above steps didn't resolve their problem.

Occasional Visitor
DunkieMac
Posts: 1
Registered: ‎12-12-2013
Message 14 of 14 (124,027 Views)

Re: I recieve error code 49.4C02 from my HP P3015 printer.

After recycling the printer's power, error still occurred.  Went in to Manage > Services and stopped the Print Spooler (which cleared all print jobs) and restarted the Print Spooler.  This FIXED the error.  Printer led said Ready.  Tested on pictures, Word Document, and .txt file.  Printer just fine!

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