I recieve error code 49.4C02 from my HP3005N printer.

[gerald helm]

    I receive error code 49.4C02 & 49.4C2D from my HP3005N printer.  I do not have information on what this error code is.  The printer will not print and locks up.  I have already tried updating firmware to current version.  Did not solve issue. Current engine cycle is 191911. Any assistance will help.  Thank you.

[Pier3v · Accepted solution]

The 49.xxxx errors are "communication errors" and can be caused by many things:

Corrupted driver, corrupted firmware, corrupted print job, bad nic card (your printer has a built in network port), bad memory DIMM, bad formatter board etc etc.

Unplug the network cable, power off and then back on..........print a configuration page...........check that the printer sees the network port (if you see the IP address on the EIO page it sees it)...........if it doesn't see it you may have a bad formatter board (the network port is built in it).

If the printer works just fine while unplugged from the network, start replacing the network cable, otherwise you need to look into your network.

[DavidZuts]

If the network cable is unplugged you will not see a ip address but you will get a second page for the network card.  Most times the error is caused by a bad print job, especially adobe items.  Try the postscript driver if adobe is the issue.

[gerald helm]

Replaced DIMM memory.   That seemed to take care of issue.  Thanks.

[gerald helm]

Replaced DIMM memory.   That seemed to take care of issue.  Thanks.

[pctech33]

Some complicated printer errors  can be triggered by more than one thing. Printer error code “49.4c02” is one of them. It occurs when there is corrupted data. This may confuse the printer, and it stops functioning. In other cases, the data is corrupted while being transferred to the printer. Some printer models are naturally prone to this error because of their driver, while others can display this error while printing a specific font.
Printer error code 49.4c02 may be caused due to the following:

    * Corrupted or big size print queue
    * Hardware problems
    * Faulty memory storage

Corrupted or big size print queue
Printer error 49.4c02 may occur due to corrupted print queue. Just clear the queue and restart the printer and the error may be fixed. This would seem to work for most cases. If none of them are corrupted, check to see if any of them are in an uncommon size. Larger printings tend to result in this error as well. Check if it’s the cause by clearing the queue then printing normal-sized documents instead. The error may also be caused due to complicated fonts as they are harder to read, especially if they’re in color or written in a pdf format. If this is the cause of the error you can either stop printing such documents and update the drivers or firmware. The drivers may contain bugs which cause the printers to act this way, so updating them will solve the problem.

Hardware problems
In other cases, it may be the hardware inside the printer that causes Printer error 49.4c02. This is often the case if you suspect the printer is reporting errors because of data corruption. Some printers report this error right before you disconnect from the computer. This is probably due to faulty netcard. They come with the printer, and once damaged, may cause connectivity troubles. Remove it, and then check if the printer comes back online. If it does, just replace the net card.

Faulty memory storage
If this is still not the case, Printer error code “49.4c02” may be caused due to faulty memory storage. Swap out ROM and RAM with ones from a working printer, then check if it works. Also problems with formatter board may cause Printer error code “49.4c02”.

[mancy_techno]

Hi,

                                     Printer error 49.4c02 may occur due to corrupted print queue. Just clear the queue and restart the printer and the error may be fixed. This would seem to work for most cases. If none of them are corrupted, check to see if any of them are in an uncommon size. Larger printings tend to result in this error as well. Check if it’s the cause by clearing the queue then printing normal-sized documents instead. The error may also be caused due to complicated fonts as they are harder to read, especially if they’re in color or written in a pdf format. If this is the cause of the error you can either stop printing such documents and update the drivers or firmware. The drivers may contain bugs which cause the printers to act this way, so updating them will solve the problem. get more help to fix error code 49.4c02 http://www.fixyourownprinter.com/forums/printer/30528 hope this helps you.

[Pier3v]

Just in case you didn't notice.........this post has been resolved about 9 months ago..........what is the point of adding comments or suggestion to it???

[Allenwhite78]

I found that the 49.4c02 error was fixed with a rom update of my printer?

ref

http://www.techieshelp.com/error-49-4c02-on-hp-printer/

[ratanlal]

Tried disconnecting network cable to print Config page. Cannot select 'menu' or 'help'. Any advice?

[iulmax]

Remove the JetDIrect card (network card).

The 49.4C02 was solved by changing the JetDirect Card (620N)

[jrperez58]

change the ip of jetdirect to this end the problem