Hp color laserjet 3800n gets 49.4C02 when printing PDF. (2460 Views)
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Occasional Advisor
Robert Bonasso
Posts: 8
Registered: ‎02-03-2009
Message 1 of 3 (2,460 Views)

Hp color laserjet 3800n gets 49.4C02 when printing PDF.

Does anyone know the fix for this problem? I upgraded the firmware to 46.040.2.

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Outstanding Contributor
DavidZuts
Posts: 15,101
Registered: ‎02-27-2006
Message 2 of 3 (2,439 Views)

Re: Hp color laserjet 3800n gets 49.4C02 when printing PDF.

Ongoing issue between Adobe and HP.  Things you can try is to use the postscript driver or pcl driver or even try the universal drivers.  You just have to try them all.  If just one document is having issue then it could be the document itself and sometimes saving it under a different name and then trying ot print the new document will work.

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Honored Contributor
TechPro
Posts: 1,293
Registered: ‎03-15-2002
Message 3 of 3 (2,405 Views)

Re: Hp color laserjet 3800n gets 49.4C02 when printing PDF.

You can also go into the settings of your Adobe program (Reader, Acrobat, etc.) and tell it to "print as image" as this will often get around that issue.

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