Hp color laserjet 3800n gets 49.4C02 when printing PDF. (2704 Views)
Reply
Occasional Advisor
Robert Bonasso
Posts: 8
Registered: ‎02-03-2009
Message 1 of 3 (2,704 Views)

Hp color laserjet 3800n gets 49.4C02 when printing PDF.

Does anyone know the fix for this problem? I upgraded the firmware to 46.040.2.

Outstanding Contributor
DavidZuts
Posts: 15,487
Registered: ‎02-27-2006
Message 2 of 3 (2,683 Views)

Re: Hp color laserjet 3800n gets 49.4C02 when printing PDF.

Ongoing issue between Adobe and HP.  Things you can try is to use the postscript driver or pcl driver or even try the universal drivers.  You just have to try them all.  If just one document is having issue then it could be the document itself and sometimes saving it under a different name and then trying ot print the new document will work.

Honored Contributor
TechPro
Posts: 1,293
Registered: ‎03-15-2002
Message 3 of 3 (2,649 Views)

Re: Hp color laserjet 3800n gets 49.4C02 when printing PDF.

You can also go into the settings of your Adobe program (Reader, Acrobat, etc.) and tell it to "print as image" as this will often get around that issue.

The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.