Hp CLJ CP2025 - errors (1225 Views)
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Occasional Contributor
Aarchaic
Posts: 3
Registered: ‎03-08-2011
Message 1 of 3 (1,225 Views)

Hp CLJ CP2025 - errors

Good afternoon

 

I hope someone can shed some light on my situation i have. I'm a IT tech at a university and 1 of my users is having a pain with her Hp Colour LaserJet CP2025 printer

 

first of all it creates random duplicates of it self although it always connected to the same USB port using a Standard Usb cable (2m)

 

then when she does print it only prints a couple of pages and then gives a PCL XL error

 

I've Formated the Pc already and so has the vendor did a clean install of the driver and this has not solved the problem only thing we have not checked yet was the printer it self

 

but here is the info on the pc and the printer along with the error codes

 

Any help will be appreciated!

 

Laptop details:

Hp Probook 6540b

Windows 7 ent 32bit ( No SP )

Intel I5 Processor 2 gb ram

Dockstation x2 ( at home and at work one )

Standard Usb Cable no funny lengths

Universal Driver PCL6

Printer is Hp Color LaserJet CP2025 Serial CNHSN37660

 

Errors:

 

PCL XL error

                Subsystem:        Kernel

                Error:                     MissingAttribute

                Operator:            SetFont

                Position:              205027

 

PCL XL error

                Subsystem:        Kernel

                Error:                     IllegalOperationSequence

                Operator:            BeginSession

                Position:              139951

 

 

PCL XL error

                Subsystem:        Kernel

                Error:                     IllegalOperationSequence

                Operator:            BeginChar

                Position:              394

 

PCL XL error

                Subsystem:        Kernel

                Error:                     IllegalTag

                Operator:            0x1b

                Position:              4884

 

PCL XL error

                Subsystem:        Kernel

                Error:                     IllegalTag

                Operator:            0x4e

                Position:              7976

PCL XL error

                Subsystem:        Image

                Error:                     MissingData

                Operator:            ReadImage

                Position:              746

 

PCL XL error

                Subsystem:        Image

                Error:                     ExtraData

                Operator:            ReadImage

                Position:              2559

 

PCL XL error

                Subsystem:        Kernel

                Error:                     IllegalOperationSequence

                Operator:            EndChar

                Position:              6433

 

PCL XL error

                Subsystem:        Image

                Error:                     MissingData

                Operator:            ReadImage

                Position:              93

 

PCL XL error

                Subsystem:        Image

                Error:                     MissingData

                Operator:            ReadImage

                Position:              56

 

PCL XL error

                Subsystem:        Image

                Error:                     MissingData

                Operator:            ReadImage

                Position:              52

 

PCL XL error

                Subsystem:        Kernel

                Error:                     IllegalTag

                Operator:            0x1b

                Position:              2669

 

 

PCL XL error

                Subsystem:        Kernel

                Error:                     IllegalAttribute

                Operator:            SetColorTreatment

                Position:              9078

 

PCL XL error

                Subsystem:        Kernel

                Error:                     IllegalTag

                Operator:            0x1b

                Position:              31746

PCL XL error

                Subsystem:        Kernel

                Error:                     IllegalTag

                Operator:            0x1b

                Position:              7

 

PCL XL error

                Subsystem:        Kernel

                Error:                     IllegalOperationSequence

                Operator:            ReadFontHeader

                Position:              36205

 

Outstanding Contributor
DavidZuts
Posts: 15,505
Registered: ‎02-27-2006
Message 2 of 3 (1,208 Views)

Re: Hp CLJ CP2025 - errors

Load the universal pcl5 driver and the errors will be gone. I would think she is having computer issues since pcxl errors only occur with the pcl6 driver and most of the rendering is done at the pc.
Occasional Contributor
Aarchaic
Posts: 3
Registered: ‎03-08-2011
Message 3 of 3 (1,203 Views)

Re: Hp CLJ CP2025 - errors

Thanks DavidZuts

 

I'm seeing the client tomorrow morning. I will try your suggestion and see if works and give feedback.

 

But i did not think of trying the PCL5 in all honesty.

 

 

 

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