01-19-2007 02:15 AM
01-19-2007 03:28 AM
Open the top cover and observe the blue arrowheads at each end of the toner cartridge. Do they appear to be centered in the cover tracks above, lined up with the cover arrows? If not, the carousel is out of index, requiring removing covers and reindexing the carousel. If the arrows line up, let's see if the carousel indexes on startup. With the upper cover raised, trip the cover switch directly below the left hinge (a small metal switch arm). Push against the switch arm. Better yet, stick something in there to keep the switch arm tripped. Make sure nothing like fingers, hair, tie, or anything else dangles into the carousel. Plug the power to the printer and turn it on and see if the carousel rotates multiple times without restriction during warmup. If not, get back to us with your observations.
01-19-2007 05:39 AM
The Carousel is indexing properly. The blue arrows line up perfectly. Now the yellow cart is back on top and will not move. The Yellow cart light is blinking.
Someone suggested maybe the E label sensor is failing? Would that cause this problem?
Thanks to all who responded to my question.
01-19-2007 06:17 AM
01-19-2007 07:56 AM