Helip, print job disappears... (675 Views)
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Occasional Visitor
Posts: 1
Registered: ‎08-31-2010
Message 1 of 2 (675 Views)

Helip, print job disappears...

Hi,

 

I am facing a weird problem and I am not able to solve it.

I have HP LaserJet 1600 and printer is working fine on other systems except the one I want it to connect with.

 

My system is running Vista and printer detection plus driver installation is fine.

 

The problem is whenever I print a page the print job disappears or not added at all to the print job list/queue.

Print job disappears instantly after "spooling" when added to print queue.

 

Please help me resolve this issue.

 

Thanks

Esteemed Contributor
Posts: 1,205
Registered: ‎07-28-2010
Message 2 of 2 (654 Views)

Re: Helip, print job disappears...

If the printer is connected via network I would suspect a mismatch between the IP addresses and/or subnet masks of the computer/printer.

Be sure that the first 3 octets of the IP addresses in your printer and computer are the same (i.e. 192.168.16.xxx).

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