02-23-2006 11:31 PM
02-23-2006 11:38 PM
Are all the other colour printing ok..
I would try a firmware up grade....
If that doesn't fix it start replacing toners..Yellow first etc
02-24-2006 05:00 AM
Does the printer print Green Internally? If you go into the menu's and print out a demo page or a configuration page. If it doesn't print green internally it is most likely the firmware needing to be updated or replaced. If at that point it still doesn't fix it contact HP Customer Support.