HPLaseJet4700 does not print the color green (123 Views)
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Occasional Visitor
Abdul Azad
Posts: 2
Registered: ‎02-23-2006
Message 1 of 4 (123 Views)

HPLaseJet4700 does not print the color green

Just recently bought a HPLaseJet4700. The printer does not print green at all, printed test page couple of times, no sign of green anywhere. The printer is connected to the network and all pc in the I.T room connect to this printer via netlogon.Using Windows server 2003.Tried printing from different application still unsucessful.Using the driver that came with the product(HPLaseJet4700). Can anyone advise
Thanks
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Advisor
Scott vincent
Posts: 12
Registered: ‎02-23-2006
Message 2 of 4 (123 Views)

Re: HPLaseJet4700 does not print the color green

HI

Are all the other colour printing ok..
I would try a firmware up grade....
If that doesn't fix it start replacing toners..Yellow first etc
Try not to be the best at everything but be better then everbody else
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Occasional Visitor
Ashley_20
Posts: 1
Registered: ‎02-24-2006
Message 3 of 4 (123 Views)

Re: HPLaseJet4700 does not print the color green

Hey,

Does the printer print Green Internally? If you go into the menu's and print out a demo page or a configuration page. If it doesn't print green internally it is most likely the firmware needing to be updated or replaced. If at that point it still doesn't fix it contact HP Customer Support.
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Occasional Visitor
Abdul Azad
Posts: 2
Registered: ‎02-23-2006
Message 4 of 4 (123 Views)

Re: HPLaseJet4700 does not print the color green

Thanks for your information:

Resolution:
Changed Cyan toner with a new one and the problem was resolved.

Fault: Faulty cyan toner.
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