06-20-2006 07:15 AM
06-21-2006 08:09 AM
If it is still printing blank pages, have a look at the printheads.
Completely open the right cover and then open the purple cover to access the printheads.
Has the printer been unused for a while?
You can try to soak the bottom of the printheads in a saucer of warm water.
06-22-2006 08:48 AM
The printer is used regularly.
I print an ink-level page and it shows black is empty but the black ink cartiridge is new. Next step?
Thanks so much for your prior message.
06-23-2006 05:49 AM