HP P3015dn Tray 1 paper feed broken? (219 Views)
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Occasional Contributor
linsu
Posts: 1
Registered: ‎09-09-2012
Message 1 of 2 (219 Views)

HP P3015dn Tray 1 paper feed broken?

When I changed the toner cartridge on my printer, I did not close the tray 1 door and now it clanks and bangs and the tray door is too close to the printer to accept any sheets of paper.  I can push the door down (it is hard to push down because of a spring) and load a few sheets of paper.  The printer will pull through three or four sheets, print one sheet, then jam.  Any ideas?

Trusted Contributor
DoublHH
Posts: 323
Registered: ‎05-15-2008
Message 2 of 2 (203 Views)

Re: HP P3015dn Tray 1 paper feed broken?

Sounds like the common 'clutch/armature' - 3015 problem to me...
If you're Techy'''it's not too hard to fix.
If you're not, it's pretty complex.
Is it still under Warranty....if so, call for on-site warranty service...

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