01-09-2009 06:02 AM
01-26-2009 06:33 AM
04-25-2009 02:31 PM
For those of you with the problem - What is your firmware version and formatter board version? I think if you started posting that you can establish a pattern or trend. You can find out this information on the web interface of the printer, under "Device configuration."
04-29-2009 04:01 PM
08-18-2009 01:23 PM
Very disappointed. Attempted "live chat" support, and this unit is not supported. Have been very happy with HP printers till now, have HP MFD OfficeJet, works fine, this second home business printer may be a dud and HP doesn't seem to want to even "chat" about it?
Appreciate any additional suggestions anyone comes up with. I'm ready to plead for return to Staples.
Ping results from Cisco Linksys Wireless router:
(PING 192.168.1.101 ( 192.168.1.101 ) : 56 data bytes
64 bytes from 192.168.1.101: icmp_seq=0, ttl=255 times=20. ms
64 bytes from 192.168.1.101: icmp_seq=1, ttl=255 times=0. ms
64 bytes from 192.168.1.101: icmp_seq=2, ttl=255 times=0. ms
64 bytes from 192.168.1.101: icmp_seq=3, ttl=255 times=0. ms
64 bytes from 192.168.1.101: icmp_seq=4, ttl=255 times=0. ms
--- 192.168.1.101 ping statistics ---
packets transmitted = 5 , packets received = 5 packet loss = 0%
round-trip min/avg/max = 0/4/20
10-29-2009 02:09 PM
" LJ_P2055dn_FW_Update_BETA_20090925.zip "
I can see this is not yet available on the support site. Your best bet will be to open a call with HP.
12-10-2009 07:06 PM
It did not install properly from the beginning.
XP Second Edition. Plug N Play not recognized.
Have had it about two weeks. am tired of telling Windows to turn it back online.
Staples gets it back tomorrow and they better come up with an answer to replace the old printer I turned in.
04-29-2010 05:46 AM
08-17-2011 10:24 AM - last edited on 11-01-2011 11:28 PM by Ajay-Kumar
So where is HP in all these dropping printers?? I see problem after problem....and no one from HP has chimed in here with any solutions.
11-01-2011 11:40 AM
This problem occurs infrequently and it took me a long time to figure out how to deal with it. What happens is it loses the static IP Address that it was assigned and puts a DHCP address in its place. That's right, in the Manual Configuration it puts a DHCP address! The quick fix is to print out a a configuration page from the printer and find out what address it was assigned. Then from the web browser using the DHCP address go into printer's web configuration tool and reconfigure with the correct address. All will be right for awhile even though it doesn't solve the underlying issue. That is why I've begun the switch to Lexmark.