HP Laserjet 9050 DN Error Message: 49.4CF1

[Jeremy Fish]

I'm getting the following error message number on my HP Laserjet 9050DN. When this error message is displayed, the printer won't allow you to bring up the menu button or anything. It has to be turned off and back on to get it to do anything again. What does this error message mean and how do I fix the problem?

[Kenneth Chan_2]

jeremy,

I don't know if this is at all relevant but have a look at :-

http://forums1.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1141341

regards

Ken

[Jeremy Fish]

Thanks Ken, but I think I've solved the problem. According to my HP user manual all error codes that begin with 49 are related to a firmware problem. HP had recently put out an firmware update that I wasn't aware of until now. I downloaded and installe it, so far, so go. No more 49.**** error code.

If anyone else is having a problem with an 49 error code, I would recommend downloading the firmware update...

Firmware Datecode: 20070425 08.108.0

[Nehemias Romo]

Jeremy:

How do I find this firmware update, I was looking for it but I got lost. I hope you can help me with this.

Thanks in advance!

[razzer]

Nehemias;you should find it here at this link.http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=404871&p...

[MsMorgan]

49.4cf1 service error is appearing on my printer's display.  What do I need to do to correct this sistuation?