05-24-2005 07:37 AM
05-25-2005 01:35 AM
I haven't seen this yet with a 4100, but on the 4000 I have here, I have had to replace the laser/scanner. You can try replacing the transfer roller first but in my cases it did not help.
05-25-2005 04:23 AM
First after change toner with a known good condition toner no clue,
Try to clean service a Transfer Roller with dry wipe not touch my finguer.also clean a Laser/Scanner Mirror with dry wipe.
If these two action not resloved your problem. It might be cause problem from Laser/Scanner Unit Or Formatter Board itself Malfunction and need to replace.
Try to change each part One/One to eliminated which part cause this problem.