02-14-2009 01:25 PM
I have a HP Laserjet 4000 and it refuses to print. The printer is recognized, but when I sen something to it, nothing happens. I think the kids may have fooled around with the buttons, and now something is out of wack. I went to the RESET menu, and reset everything (not sure if that was really the right thing to do) but still no luck. Any help would be greatly appreciated.
02-14-2009 07:23 PM
02-15-2009 12:31 PM
The fact that Windows can recognize that it's an HP Laserjet 4000 is an indication to me that the signal or handshake between the operating system and the printer takes place. This would also mean that the cable and hookup is okay as well. Like I mentioned before, I'm able to print the internal settings which is an indication that physically there is nothing wrong with the printer. Really puzzling. When I send a job to print, it will just stay in the queue.
I still am leaning towards an internal setting (possibly within the I/O menu) that may be incorrect. Hope this info helps.
02-15-2009 01:56 PM
02-19-2009 11:29 PM
02-20-2009 05:23 AM