09-28-2009 03:02 AM
I have a 2200 which has recently begun to print, but right at the end of the process draw back the paper into the machine. The page will print perfectly well and gets halfway out before being drawn back (as though for a print on the reverse of the page). The page will then jam in the area of the rear door. However if the rear door is left open the page will stop there and there is no problem.
Any help would be gratefully appreciated.
09-28-2009 04:05 AM
12-12-2013 11:20 AM - edited 12-12-2013 11:22 AM
I have the same problem, except I printed out the Self Test/Configuration, and it shows that the DUPLEX is OFF. My problem is this. I do not have the printer connected to a computer, I press the Go button and it prints but when it gets half way out of the the top, it stops and goes back in and stops at the base of the toner cartage? When I leave the back open the paper comes out just fine. Remember the self test shows duplex is off.
I could use some advice.
Thanks in advance.
12-12-2013 06:28 PM
12-12-2013 11:53 PM