HP Laserjest 4015X - Replace Maintenance Kit (4859 Views)
Reply
Visitor
Posts: 4
Registered: ‎06-04-2010
Message 1 of 7 (4,859 Views)

HP Laserjest 4015X - Replace Maintenance Kit

I replace the maintenance Kit and I still have a message light on the screen to "Replace Maintenance Kit".  How do I get this to go away?  I followed the instructions that came with the kit.  No Help!

 

Any suggestions???

Outstanding Contributor
Posts: 15,884
Registered: ‎02-27-2006
Message 2 of 7 (4,850 Views)

Re: HP Laserjest 4015X - Replace Maintenance Kit

You do not tell us what instructions you followed.  In any case see the attached and see if it helps.

Visitor
Posts: 4
Registered: ‎06-04-2010
Message 3 of 7 (4,847 Views)

Re: HP Laserjest 4015X - Replace Maintenance Kit

Sorry,  I did follow the instructions.  But, Reset the maintenance-kit counter, when I get to step # 3 of the instructions I never see "NEW MAINTENANCE KIT" listed in the list.

 

 

Honored Contributor
Posts: 1,295
Registered: ‎03-15-2002
Message 4 of 7 (4,842 Views)

Re: HP Laserjest 4015X - Replace Maintenance Kit

That is typical of 4015 models that are still on their original firmware (a known flaw).

1. Download the current firmware for the 4015
2. Print off the printer's configuration (in case some info has to be re-input later)
3. Install the new firmware,
4. Re-try re-setting the maintenance status
Visitor
Posts: 4
Registered: ‎06-04-2010
Message 5 of 7 (4,834 Views)

Re: HP Laserjest 4015X - Replace Maintenance Kit

Ok..  Tried downloading the firware update from the website and I'm unble to get logged in!

 

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=130&prodSeriesId=...

 

Website:  ftp://hprc.external.hp.com/

 

Login:  ljp4000

Password:  cpe91

 

 

Outstanding Contributor
Posts: 15,884
Registered: ‎02-27-2006
Message 6 of 7 (4,809 Views)

Re: HP Laserjest 4015X - Replace Maintenance Kit

Why are you trying to download an old firmware.  Use the link below to download the latest firmware.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3558884&...

 

Visitor
Posts: 4
Registered: ‎06-04-2010
Message 7 of 7 (4,793 Views)

Re: HP Laserjest 4015X - Replace Maintenance Kit

Applied update. Works great!

 

Thanks for all your help.

 

Scott

The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.