03-29-2011 05:55 AM
I've got a relatively new CP5525n printer (less than 2 months old) getting stuck with a 49.38.03 error code on the console. This code halts the system and can not be cleared out by power cycling or by-passing the error on the console. I can still reach the webserver for limited abilities.
Has anyone seen this code or have any info on it? I have not been able to find any reference to it so far.
04-19-2011 02:58 PM
There are some similar issues that can be fixed by a firmware update.
Can you access the HP CP 5525 firmware? You have to be logged it to do so.
07-07-2011 02:09 AM
I have the same problem here with a CN5525dn. I do not get access to update the firmware. the printer reboots to the error warning. Web-Jet-Admin does not find the printer in the network, but it does find the other printers. What else can I Do. Via the integrates Web-Server I can only configure the network settings.
02-08-2012 12:08 AM