HP LaserJet 1100 paper feed problems (241 Views)
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Occasional Visitor
Tom Jones_3
Posts: 1
Registered: ‎06-04-2002
Message 1 of 4 (241 Views)

HP LaserJet 1100 paper feed problems

My LaserJet 1100 recently started to pull to many pages when it was printing. So I found out about the separation pad online and installed it, also cleaned the pickup roller. Seemed to have fixed the problem as long as I'm printing on plain paper, but today I tried to print on my letterhead (which is a little thicker than the plain paper) and it gets jammed every time. The printer is 3 years old and has worked fine until know. Any Help would be greatly appreciated!
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Honored Contributor
Teresa Sorensen
Posts: 1,813
Registered: ‎01-31-2002
Message 2 of 4 (241 Views)

Re: HP LaserJet 1100 paper feed problems

Hi Tom,

Make sure the letterhead is within spec for the printer:
http://www.hp.com/cposupport/printers/support_doc/bpl05814.html

Try cleaning the pick up roller again.

http://www.hp.com/cposupport/printers/support_doc/bpl05819.html

If you are within spec and cleaning the roller does not help then you may need to replace the roller:

http://www.hp.com/cposupport/printers/support_doc/bpl05591.html

Teresa
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Occasional Visitor
CA743648
Posts: 3
Registered: ‎05-16-2002
Message 3 of 4 (241 Views)

Re: HP LaserJet 1100 paper feed problems

HP makes a repair kit for this problem(seperation pad kit), it is a one time only fix. If the problem comes back, then the paper pickup rollers need to be replaced. PARTS NOW! makes a replacement kit for this problem.
mike
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Frequent Advisor
BR693433
Posts: 55
Registered: ‎06-06-2002
Message 4 of 4 (241 Views)

Re: HP LaserJet 1100 paper feed problems

you has solved one problem but gained another..
you don't say where the paper is been jammed?
if it is in the pickup/ tray ass
then the only thing you can do is replace the whole pickup/feed ass RG5-4581-000CN

if it is in the output assembly then a:
RG5-4593-000CN
or fuser ass RG5-4590-000CN

problem solving is a nightmare
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