11-29-2011 05:17 PM
The ITB is installed correctly. I ran the sensor test to verify the primary transfer disengagement roller is fuctioning. That tested OK. I rotated the gear on the ITB to moved its flag. This tested out OK.
I have reseated the ITB a couple of times. The printer has been powered off and on numerous times. The error still persists. Any suggestions. A part need to be changed?