HP 4L paper pickup roller reset (155 Views)
Reply
Occasional Visitor
Posts: 1
Registered: ‎01-26-2005
Message 1 of 2 (155 Views)

HP 4L paper pickup roller reset

The paper pickup roller (D shaped) is jammed in the round side down position.
Tried HP solutions (depress paper pick-up sensor, recycle printer, etc.). No help. Roller tries to reset, but locks up (accompanied by gear grinding? sound).

Thanks for your help.
Advisor
Posts: 21
Registered: ‎04-28-2005
Message 2 of 2 (155 Views)

Re: HP 4L paper pickup roller reset

Sounds like one of the gears is jammed. Can you remove the front panel? Maybe yoy can acces the jammed gear. Switch of the power and try to rotate the roller. Normally this should work. If you hear a grinding sound then maybe the gear connected to the roller is jammed worren out.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.