HP 4L paper pickup roller reset (142 Views)
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Occasional Visitor
CA1242531
Posts: 1
Registered: ‎01-26-2005
Message 1 of 2 (142 Views)

HP 4L paper pickup roller reset

The paper pickup roller (D shaped) is jammed in the round side down position.
Tried HP solutions (depress paper pick-up sensor, recycle printer, etc.). No help. Roller tries to reset, but locks up (accompanied by gear grinding? sound).

Thanks for your help.
Advisor
CA1275350
Posts: 21
Registered: ‎04-28-2005
Message 2 of 2 (142 Views)

Re: HP 4L paper pickup roller reset

Sounds like one of the gears is jammed. Can you remove the front panel? Maybe yoy can acces the jammed gear. Switch of the power and try to rotate the roller. Normally this should work. If you hear a grinding sound then maybe the gear connected to the roller is jammed worren out.
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