Re: HP 4700 - Color Prints - Misalignment of Colors (1729 Views)
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Occasional Collector
Posts: 1
Registered: ‎08-07-2012
Message 1 of 6 (1,739 Views)

HP 4700 - Color Prints - Misalignment of Colors

Have HP4700 and recently when printing color pages it started printing the colors misaligned.

See attached picture which shows how it prints out.  The colors don't line up.

Really puzzling as it just started occurring.  I am wondering if the Image Transfer Kit needs to be replaced as it appears to be an alignment issue.  Printer is at 6 years old so maybe it is worn out.

Any help is greatly appreciated.

 

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Outstanding Contributor
Posts: 15,887
Registered: ‎02-27-2006
Message 2 of 6 (1,729 Views)

Re: HP 4700 - Color Prints - Misalignment of Colors

It is only the magenta that is out of alignment. Go to the print quality menu and run the calibrate now 3 times and see if that solves the problem. You may also want to remove and reinsert the magenta toner or even try another if you have one.
Occasional Visitor
Posts: 3
Registered: ‎12-20-2011
Message 3 of 6 (1,120 Views)

Re: HP 4700 - Color Prints - Misalignment of Colors

I have the same problem, I insert new magenta toner and calibrate more than 3 time but the problem no solve.

Any other thing to do?

 

Thank

Outstanding Contributor
Posts: 15,887
Registered: ‎02-27-2006
Message 4 of 6 (1,103 Views)

Re: HP 4700 - Color Prints - Misalignment of Colors

There is a undocumented procedure you can try.  It is a dc controller reset.  Attached is a picture for the locaton of the engine test page button.  You press that button in and while holding it in you turn on the printer and continue to hold until the printer starts to calibrate.  Hopefully that will solve your issue.  Other thing to try is a NVRAM reset.

Occasional Visitor
Posts: 1
Registered: ‎01-28-2015
Message 5 of 6 (615 Views)

Re: HP 4700 - Color Prints - Misalignment of Colors

The egine test solution did not work. ANyone else have any ideas?

 

Outstanding Contributor
Posts: 15,887
Registered: ‎02-27-2006
Message 6 of 6 (604 Views)

Re: HP 4700 - Color Prints - Misalignment of Colors

Did you try the other ideas? Just because one does not work does not mean the others will not work. NVRAM reset, calibrate 3 times, replace toner of color having issue, etd.
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