HP 4200 prints blank pages from newer PDF files (2137 Views)
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JDuty
Posts: 3
Registered: ‎09-22-2011
Message 1 of 5 (2,137 Views)
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HP 4200 prints blank pages from newer PDF files

We have an HP LaserJet 4200tn that normally does a great job on all printing.  However, we occasionally encounter a pdf file that prints as a blank page.  The same pdf file prints just fine on our HP 4250 so I'm wondering if there is a software upgrade for the 4200 that we have not installed.

 

Thanks for all help.

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ApolloXIII
Posts: 165
Registered: ‎05-12-2011
Message 2 of 5 (2,130 Views)

Re: HP 4200 prints blank pages from newer PDF files

When you encounter a PDF that does not print correclty on the 4200, try printing to it using the driver for the 4250.   If that works, then you may want to make sure you have the latest driver installed.

 

If the same problem happens with the 4250 driver, then it's probalby related to the device itself, not the software.

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Visitor
JDuty
Posts: 3
Registered: ‎09-22-2011
Message 3 of 5 (2,121 Views)

Re: HP 4200 prints blank pages from newer PDF files

Thanks.  I'm not sure how to print to the 4200 using a 4250 driver.  Is this a settings thing on the printer, or in Preferences, or ???

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ApolloXIII
Posts: 165
Registered: ‎05-12-2011
Message 4 of 5 (2,119 Views)

Re: HP 4200 prints blank pages from newer PDF files

There are a couple of ways you can do this, but probably the easiest is to run the Add Printer Wizard and create a new printer.  As you go through the wizard, use the port for the 4200, but when you select the driver, use the 4250 driver.    

 

 

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Visitor
JDuty
Posts: 3
Registered: ‎09-22-2011
Message 5 of 5 (2,115 Views)

Re: HP 4200 prints blank pages from newer PDF files

I ended up going to the 4200's Properties & changed to a different 4200 driver on the Advanced Tab,  It works!  Thanks for pointing me in the right direction; I didn't know it could be so easy.  :)

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