HP 3005 Error:PAPER FEED 1, PAPER LATE JAM (9562 Views)
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Occasional Visitor
Barry Compton
Posts: 1
Registered: ‎12-05-2007
Message 1 of 4 (9,562 Views)

HP 3005 Error:PAPER FEED 1, PAPER LATE JAM

A fairly new HP 3005 printer in our fleet has an intermittant error. the error log follows:

14 04-Dec-2007 10:39 PM 8362 13.01.00 PAPER FEED 1, PAPER LATE JAM
13 04-Dec-2007 09:34 PM 8360 13.01.00 PAPER FEED 1, PAPER LATE JAM
12 03-Dec-2007 01:31 PM 8292 41.03.00 GENERAL MISPRINT ERROR
11 03-Dec-2007 12:09 PM 8291 41.03.00 GENERAL MISPRINT ERROR
10 14-Nov-2007 12:05 AM 6741 10.70.00 Override in use
9 30-Oct-2007 12:42 PM 5790 13.02.00 PAPER FEED 1, PAPER STOPPED JAM
8 28-Sep-2007 12:27 AM 3437 13.01.00 PAPER FEED 1, PAPER LATE JAM
7 19-Sep-2007 12:39 PM 2870 13.01.00 PAPER FEED 1, PAPER LATE JAM
6 19-Sep-2007 11:25 AM 2873 13.01.00 PAPER FEED 1, PAPER LATE JAM
5 19-Sep-2007 08:02 AM 2850 13.20.00 PRINTER COULD NOT AUTOMATICALLY EJECT PAPER
4 14-Sep-2007 09:47 PM 2698 13.01.00 PAPER FEED 1, PAPER LATE JAM
3 13-Sep-2007 06:05 PM 2584 13.01.00 PAPER FEED 1, PAPER LATE JAM
2 22-Aug-2007 03:54 PM 1094 13.01.00 PAPER FEED 1, PAPER LATE JAM
1 10-Aug-2007 01:16 PM 188 13.01.00 PAPER FEED 1, PAPER LATE JAM

We have a few of these in our fleet. If anyone has had this experience an answer would be greatly appreciated.
Occasional Visitor
R Fung
Posts: 1
Registered: ‎01-08-2008
Message 2 of 4 (9,562 Views)

Re: HP 3005 Error:PAPER FEED 1, PAPER LATE JAM

We got the same HP 3005 for only a few months. The error log looks the same as yours. It event has the error 49.4C02. Does it need a firmware upgrade on the EOI card?
Honored Contributor
Dewaine Chan
Posts: 7,433
Registered: ‎11-05-2002
Message 3 of 4 (9,562 Views)

Re: HP 3005 Error:PAPER FEED 1, PAPER LATE JAM

Less than a year old, call HP Tech Support and have it fixed. Why bother with it when it still under warranty? COuld be the Paper Tray is not set in place.


D.
Occasional Visitor
George Aguilera
Posts: 1
Registered: ‎07-19-2008
Message 4 of 4 (9,562 Views)

Re: HP 3005 Error:PAPER FEED 1, PAPER LATE JAM

it's easier to download the latest firmware and install, this printer is known to have these problems. I work on them all the time.
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