HP 2550Ln: Rotate Carousel Button Does not Cause Carousel Rotation! (1423 Views)
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Occasional Visitor
Richard Barton Ph.D.
Posts: 4
Registered: ‎05-12-2007
Message 1 of 7 (1,423 Views)

HP 2550Ln: Rotate Carousel Button Does not Cause Carousel Rotation!

When I turbed the printer on and loaded paper, the amber Attention light came on and the printer did not respond to the print command. I opened and closed the cover and while the Go light was blinking green, pressed the Rotate carousel button, This caused the third print cartridge light to blink amber. In order to reach the malfuntioning cartridge, I opened and closed the cover and pressed the Rotate Carousel button. The carousel did not rotate and the Attention button continued to blink amber.

Any suggestions?
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Honored Contributor
Tony (the Tiger) King
Posts: 304
Registered: ‎03-02-2007
Message 2 of 7 (1,423 Views)

Re: HP 2550Ln: Rotate Carousel Button Does not Cause Carousel Rotation!

Richard
See the attached to show how you can rotate the carousel manually. Make sure you do it with the power cord disconnected from the printer. Hopefully when you have replaced the bad cartridge everything will return to normal. Otherwise please advise.
Tony
Experts are people who understand how little they really know!
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Occasional Visitor
Richard Barton Ph.D.
Posts: 4
Registered: ‎05-12-2007
Message 3 of 7 (1,423 Views)

Re: HP 2550Ln: Rotate Carousel Button Does not Cause Carousel Rotation!

Tony--I can't find the guide you refer to...
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Honored Contributor
Tony (the Tiger) King
Posts: 304
Registered: ‎03-02-2007
Message 4 of 7 (1,423 Views)

Re: HP 2550Ln: Rotate Carousel Button Does not Cause Carousel Rotation!

Richard try this
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...
Tony
Experts are people who understand how little they really know!
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Occasional Visitor
Richard Barton Ph.D.
Posts: 4
Registered: ‎05-12-2007
Message 5 of 7 (1,423 Views)

Re: HP 2550Ln: Rotate Carousel Button Does not Cause Carousel Rotation!

Tony--that page is no longer available...
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Occasional Visitor
Richard Barton Ph.D.
Posts: 4
Registered: ‎05-12-2007
Message 6 of 7 (1,423 Views)

Re: HP 2550Ln: Rotate Carousel Button Does not Cause Carousel Rotation!

Tony--thanks for attempting to help. I found the cause for ther problem--a small piece of paper was wedged in the rollers in ther back of the printer. For some reason, the printer indicated a malfunctioning or empty printer cartridge, which was not the case. When I cleared out the wedged paper, the printer initialized and subsequently operated normally.

I still can't find the carousel brake release...

Cheers,

Richard
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Honored Contributor
Tony (the Tiger) King
Posts: 304
Registered: ‎03-02-2007
Message 7 of 7 (1,423 Views)

Re: HP 2550Ln: Rotate Carousel Button Does not Cause Carousel Rotation!

Richard
It is working for me.
Can't explain why it isn't for you.
Maybe try again in a while, or copy and paste the entire URL into your browser.
Tony
Experts are people who understand how little they really know!
Please use plain text.
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