10-31-2007 06:37 PM
10-31-2007 10:49 PM
Please take the Tray 2 out and make sure the Pape Size Selector at the back of the Tray is set correctly to Letter. I have seen a lot of the newer printers having Paper Pick up problem in Tray 2 because the Paper Size Selector slipped out creating over an inch gap at the front. Give that a shot first.
11-01-2007 05:48 AM
11-01-2007 06:39 AM
From your post i would replace the pick up roller. something i have seen a few times in the last month is the end of the roller that engages onto the drive shaft cracks so the roller will not turn properly
11-01-2007 07:33 AM
11-01-2007 08:11 AM
Don't clean any roller with Alcohol. With warm water wetted lint-free cloth or Bounty Towel or even just your fingers to clean the roller. The Alcohol will make it worse.
11-03-2007 01:53 PM
11-03-2007 07:11 PM
sometimes the shaft that engages into the pick up roller can move to the right so the gears do not engage correctly you can sometimes reposition it by removing the pickup roller and using long nose pliers and gripping the shaft about 1/2 inch in from the right, slide the shaft towards the center of the printer
01-19-2009 12:40 PM
Also, none of the parts are too old or in bad condition. The pickup roller is practically new.