11-28-2007 06:53 PM
I'm sitting with a lot of HP printers in this organisation and some our standard desktop printer is LaserJet 2015n. However I have an issue which makes some of them unable to print.
When I look in the Printer section on the computer it says: Offline. But the printer is turned on and is ready and connected. I can then fix it by removing and installing it again but the the next day it'll be back as offline and cant print.
I've tried multiple solutions that I can come up with but now I have to ask here in hope of someone beeing able to give me a better solution. Maybe one that dont include reinstalling the printer every day :)
10-28-2008 08:59 AM
Had the same problem with my CP3505n and tried solutions from the forum that didn't work. I contacted HP and they were familiar with the problem and that it is wide spread. They don't know the cause, but have a firmware upgrade that fixes it. So, check out the HP downloads section for a firmware upgrade for your model.
01-22-2010 04:59 AM